Returns Policy

At Direct Deals Australia, we want you to shop with confidence. That’s why we offer a simple and hassle-free 30-day returns policy.

 

• Change of Mind: If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving the item, provided it is in its original condition and packaging.

• Damaged or Faulty Items: In the rare event your item arrives damaged or faulty, please contact us immediately. We will arrange a replacement or refund after verifying the issue.

• Return Process: Contact our customer service team to initiate the return process. Once approved, you’ll receive instructions for returning the item.

• Refunds: Refunds will be processed to your original payment method once the returned item is received and inspected.

 

Please note that return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

 

If you have any questions about our returns policy, feel free to reach out to our friendly team. We’re here to help!